Privacy Policy

Privacy Policy Peterborough Cars

Effective Date: updated on 4th March 2025

At Peterborough Cars, accessible from https://www.peterboroughcars.com, and all our web domains, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data on our website, online taxi booking service provided by CAB9 and our use of the Stripe payment gateway in accordance with applicable laws, including the General Data Protection Regulation (GDPR).

 

1. Information We Collect

We may collect the following types of personal data:

Personal Information: This includes your name, email address, phone number, and any other information you provide when booking a taxi.

Payment Information: We use Stripe to process payments, and any payment information you provide (e.g., credit card details) is handled securely by Stripe and is not stored on our servers.

Usage Data: Information automatically collected about how you interact with our website, including IP address, browser type, and pages visited.

Cookies: Small files stored on your device to enhance your experience and analyse website traffic.

 

Data Collection Methods

Voluntarily Provided Data: You provide personal information when you register, book a taxi, or contact us.

Automatically Collected Data: Usage data may be collected automatically when you visit our website.

 

2. Purpose of Data Collection

We use the collected data for various purposes, including:

 

·      To facilitate and manage your taxi bookings.

·      To process payments through Stripe.

·      To communicate with you regarding your bookings and provide customer support.

·      To improve our services and website functionality.

·      To monitor usage and analyse trends to enhance user experience.

 

3. Legal Basis for Processing Personal Data

We will process your personal data if one of the following applies:

 

·      You have given your consent for processing for one or more specific purposes.

·      Processing is necessary for the performance of a contract with you (e.g., fulfilling taxi bookings).

·      Processing is necessary for compliance with a legal obligation.

·      Processing is necessary for the purposes of legitimate interests pursued by us or a third party.

 

4. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy. Payment information is processed by Stripe and not retained by us.

5. Data Security

We implement appropriate technical and organisational measures to safeguard your personal data against unauthorised access, disclosure, alteration, and destruction. Payment data is handled securely by Stripe payment gateway provider, which adheres to industry standards for payment processing.

6. User Rights

You have the following rights regarding your personal data:

 

Access: The right to request copies of your personal data.

Rectification: The right to request correction of any inaccurate information.

Erasure: The right to request deletion of your personal data under certain conditions.

Restrict Processing: The right to request that we restrict the processing of your personal data.

Data Portability: The right to request transfer of your data to another organisation or directly to you, under certain conditions.

Withdraw Consent: The right to withdraw consent at any time where we rely on your consent to process your personal data.

To exercise these rights, please contact us using the contact information provided below.

 

7. Third-Party Services

We may employ third-party companies and services, including CAB9 for taxi bookings and Stripe for payment processing. These third parties may have access to your personal data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date at the top. We encourage you to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices,

please contact us:

 

Email:  info@peterboroughcars.com

Phone: 01733 704 444; 01733 706 666

Address: 89 Fengate, Peterborough, Cambridgeshire, PE1 5BA

By using our website and services, you consent to the terms of this Privacy Policy.

Thank you for choosing Peterborough Cars for your taxi needs.

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